Social Development reiterates dedication to bettering SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and determination to improving upon South African Social Security Agency (SASSA) solutions during an engagement with the agency's senior managers at a strategic arranging session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the numerous social grant beneficiaries, who excelled from the 2024 matric exams.

On the 724 156 full-time learners who registered with the National Senior Certificate (NSC), 572 338 are social grant beneficiaries, symbolizing 81% of the registered pupils during the education and learning sector.

These learners reached a commendable pass rate of 86%.

"This indicates the expenditure government is building inside the life of very poor and vulnerable little ones is yielding a optimistic effects in breaking intergenerational poverty," Tolashe stated.

Reflecting on latest achievements, the Minister highlighted key milestones and ongoing priorities. She devoted to urgently addressing the issue of long-lasting leadership appointments plus the shortage of personnel at most local workplaces.

On top of that, the Minister highlighted the need for Neighborhood-based engagements and outreach things to do.

"Our community is watching for our huge intensification of community outreach, the place we prioritise underserved spots to deliver companies nearer to our people," she reiterated.

With regards to SASSA techniques, Tolashe urged administration to prioritise improving upon and modernising systems to enhance accessibility, here queue management and forestall fraud.

On top of that, the Minister has asked for SASSA Performing CEO, Themba Matlou, to deliver a plan that seeks to resolve the problems of payment channels in rural regions by giving another Alternative website for payments.

"We commit ourselves to operate with [SASSA]... We are available at all times to address the difficulties website with each other. All of us have to be Remedy-driven in our course check here to make modifications to the life of our people today as a result of concerted initiatives," the Minister explained.

SASSA is really a national company of presidency that administers South Africa's social protection program, such as distributing social grants on behalf of the Division here of Social Development. – SAnews.gov.za


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